Privacy policy

The protection of your privacy is very important to us. Below we provide you with detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. In accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, this serves to safeguard our legitimate interests in a correct presentation of our offering, which predominate in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting services provided by a third party provider
As part of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. This serves to safeguard our legitimate interests in a correct presentation of our offering, which predominate in the context of a balancing of interests. All data collected as part of the use of this website or in the forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact and you cannot send the order or contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR to process the contract and process your inquiries. If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Data transfer

In order to fulfil the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect. We use payment service providers that are based in a country outside the European Union. Personal data is only transmitted to this company if it is necessary to fulfil the contract.

4. Email newsletters and direct mail advertising

Email advertising without registering for the newsletter and your right to object
If we receive your Email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range, such as those you have already purchased, by Email on the basis of Section 7 Paragraph 3 of the German Act Against Unfair Competition. This serves to protect our legitimate interests in advertising to our customers, which prevail in the context of a balancing of interests.
You can object to this use of your Email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising Email, without incurring any costs other than the transmission costs according to the basic rates.The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your Email address for this purpose.
This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in advertising to our customers in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR.

5. Cookies and web analytics

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which predominate in the context of a balancing of interests. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, this website also uses the so-called DoubleClick cookie for advertising purposes as part of the application of Google Analytics (see below), which enables your browser to be recognized when you visit other websites. The information automatically generated by the cookie about your visit to this website is transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before being transmitted within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google will use this information to compile reports on website activity and to provide other services related to website usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on Google's behalf. Once the purpose no longer applies and we no longer use Google DoubleClick, the data collected in this context will be deleted.

Google DoubleClick is an offering from Google LLC. (www.google.de).

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the DoubleClick cookie via this link. You can also find out about the use of cookies and adjust the settings for this at the Digital Advertising Alliance. Finally, you can set your browser so that you are informed about the use of cookies and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de), for the purpose of website analysis. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. Once the purpose no longer applies and we no longer use Google Analytics, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked to give your consent again.

6. Online marketing

Google AdWords Remarketing
We use Google Adwords to advertise this website in Google search results and on third-party websites. If you have given us your consent to do so in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, Google will set the so-called remarketing cookie when you visit our website, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Once the purpose no longer applies and we no longer use Google AdWords Remarketing, the data collected in this context will be deleted. Any further data processing will only take place if you have given Google your consent to link your web and app browsing history to your Google account and to use information from your Google account to personalize ads that you see on the web. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data in order to create target groups.

Google AdWords Remarketing is an offer from Google LLC (www.google.de).

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link. You can also find out about the setting of cookies and make settings for this at the Digital Advertising Alliance.

Google Maps
This website uses Google Maps to visually display geographical information. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in an optimized presentation of our offer and easy accessibility of our locations in accordance with Art. 6 Paragraph 1 Letter f) GDPR.
When using Google Maps, Google transmits or processes data about the use of the maps functions by website visitors, which may include in particular the IP address and location data. We have no influence on this data processing.
Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
To deactivate the Google Maps service and thus prevent data from being transmitted to Google, you must deactivate the Java Script function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
You can find more information about data processing by Google in Google's privacy policy. The terms of use for Google Maps contain detailed information about the map service.

You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link. You can also find out about the use of cookies and make settings for this at the Digital Advertising Alliance.

Google reCAPTCHA
For the purpose of protecting against misuse of our web forms and against spam, we use the Google reCAPTCHA service of the company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google) in some forms on this website. By checking a manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, this serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in protecting our website against misuse and in ensuring that our online presence is displayed without disruption.
Google reCAPTCHA uses a code embedded in the website, a so-called JavaScript, to use methods such as cookies to analyze your use of the website. The automatically collected information about your use of this website, including your IP address, is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored in your browser by Google services are evaluated by Google reCAPTCHA.
Personal data is not read or saved from the input fields of the respective form.
Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
You can prevent Google from collecting the data generated by the JavaScript or cookie and relating to your use of the website (including your IP address) and from processing this data by Google by blocking the execution of JavaScripts or the setting of cookies in your browser settings. Please note that this may limit the functionality of our website for your use.
You can find more information about Google's data protection policy here.

Google Fonts
This website includes the script code "Google Fonts" from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google). This serves to protect our legitimate interests in a uniform presentation of the content on our website in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests.
In this context, a connection is established between the browser you use and Google's servers. This allows Google to know that our website was accessed via your IP address.
Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.
For more information about data processing by Google, see Google's privacy policy.

7. Social media plug-ins

Use of social plugins from Facebook, Google, Twitter, Instagram
Our website uses so-called social plugins ("plugins") from social networks.
If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page on our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile in the respective social network. If you interact with the plugins, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed to your contacts there. This serves to protect our legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests.

The purpose and scope of the data collection and the further processing and use of the data by the providers, as well as a contact option and your related rights and setting options to protect your privacy, can be found in the providers' data protection information.
http://www.facebook.com/policy.php
https://twitter.com/privacy
http://www.google.com/intl/de/+/policy/+1button.html
https://help.instagram.com/155833707900388

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the relevant service before visiting our website. You can also completely prevent the plugins from loading using add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

Our online presence on Facebook, Google
Our presence on social networks and platforms serves to improve, active communication with our customers and interested parties. We provide information there about our products and current special offers.
When you visit our online presence on social media, your data can be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used on your device for this purpose. These cookies store visitor behavior and the interests of the users. According to Art. 6 (1) lit. f. GDPR, this serves to safeguard our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties, which predominate in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. using a checkbox, the legal basis for data processing is Art. 6 (1) lit. a GDPR.
If the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, there is an adequacy decision by the European Commission. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your related rights and setting options to protect your privacy, in particular options for objection (opt-out), please refer to the providers' data protection notices linked below. If you still need help with this, you can contact us.
Facebook: https://www.facebook.com/about/privacy/

The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here:
https://www.facebook.com/legal/terms/page_controller_addendum

Google/ YouTube: https://policies.google.com/privacy

Opt-out option:
Facebook: https://www.facebook.com/settings?tab=ads
Google/ YouTube: https://adssettings.google.com/authenticated

8. Contact options and your rights

As a data subject, you have the following rights:

according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 GDPR, you have the right to immediately request the correction of inaccurate or incomplete personal data stored by us;
pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is necessary.

– to exercise the right to freedom of expression and information;
– to fulfill a legal obligation;
– for reasons of public interest or
– is necessary to assert, exercise or defend legal claims;

pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as

– you dispute the accuracy of the data;
– the processing is unlawful but you oppose its deletion;
– we no longer need the data, but you require it to assert, exercise or defend legal claims or
– You have objected to the processing in accordance with Art. 21 GDPR;

pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another responsible party;
pursuant to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

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Right of objection
If we process personal data as described above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.